{"id":16,"date":"2026-04-22T19:53:14","date_gmt":"2026-04-22T19:53:14","guid":{"rendered":"https:\/\/121channel.com\/?page_id=16"},"modified":"2026-04-22T20:57:23","modified_gmt":"2026-04-22T20:57:23","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/121channel.com\/index.php\/shipping-policy\/","title":{"rendered":"SHIPPING POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16\" class=\"elementor elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33bba409 e-flex e-con-boxed e-con e-parent\" data-id=\"33bba409\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2950ede7 elementor-widget elementor-widget-heading\" data-id=\"2950ede7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e63eba3 e-flex e-con-boxed e-con e-parent\" data-id=\"5e63eba3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13e02ff6 elementor-widget elementor-widget-text-editor\" data-id=\"13e02ff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Shipping Policy<\/strong> Effective Date: APR 22, 2026 Website: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"http:\/\/www.121channel.com\">www.121channel.com<\/a> Company: EASY PEASY GROUP LIMITED Rasha Altaher FLAT\/RM A 15\/F GOLDFIELD INDUSTRIAL BUILDING 144-150 TAI LIN PAI ROAD Kwai Chung, Hong Kong Contact: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@121channel.com\">info@121channel.com<\/a><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>1. Shipping Coverage<\/strong> We ship our products across Spain and all EU countries. Orders can be delivered to a location of your choice (e.g., home or work address). Please note that we do not deliver to P.O. boxes.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>2. Processing and Delivery Times<\/strong> Orders are typically processed within 24 hours for most items. Some products may require up to 72 hours of processing time depending on availability and category.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Estimated delivery times vary by location:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\">Spain: 2\u20133 business days<\/li><li class=\"whitespace-normal break-words pl-2\">European Union: 3\u20136 business days<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Exact delivery timelines will be shown during checkout and confirmed via email after the order is placed.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>3. Shipping Costs<\/strong> Shipping includes express delivery, tracking, and signature upon delivery to ensure the safety and integrity of the goods.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We offer:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\">Free shipping on selected products or promotional items<\/li><li class=\"whitespace-normal break-words pl-2\">Standard shipping fees for all other items, communicated during or after checkout depending on your location and product type<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Once your order is confirmed, you will be contacted with details about the shipping method and any applicable costs.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>4. Order Tracking<\/strong> Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to monitor the status of your delivery.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>5. Returns and Exchanges<\/strong> If you wish to return a product, please contact us first at <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@121channel.com\">info@121channel.com<\/a> with your order number to initiate the return process. We will provide you with the appropriate return instructions and address.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">In compliance with EU consumer protection law (Directive 2011\/83\/EU), customers located in the European Union are entitled to a 14-day right of withdrawal. For EU customers, we will cover international return shipping costs or provide a prepaid return label upon request.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Return conditions:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\">Please contact us before shipping any return<\/li><li class=\"whitespace-normal break-words pl-2\">We recommend using a trackable shipping method or shipping insurance, especially for higher-value items<\/li><li class=\"whitespace-normal break-words pl-2\">We are not responsible for items lost or damaged in return transit if sent without prior authorization<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>6. Delivery Issues or Delays<\/strong> While we work with reliable couriers, unexpected delays due to customs, holidays, weather, or courier-related issues may occur. If your order is delayed or not received within the estimated timeframe, please contact us at <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@121channel.com\">info@121channel.com<\/a> for assistance.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>7. Damaged or Incorrect Items<\/strong> If you receive a damaged or incorrect product, please notify us within 48 hours of delivery. We will arrange a replacement or refund as appropriate after reviewing the case.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34842ed e-flex e-con-boxed e-con e-parent\" data-id=\"34842ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c3be8b6 e-con-full e-flex e-con e-child\" data-id=\"1c3be8b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30707a31 elementor-widget elementor-widget-image\" data-id=\"30707a31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/121channel.com\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1007\" height=\"1024\" src=\"https:\/\/121channel.com\/wp-content\/uploads\/2026\/04\/Progetto-senza-titolo-20.webp\" class=\"attachment-large size-large wp-image-38\" alt=\"\" srcset=\"https:\/\/121channel.com\/wp-content\/uploads\/2026\/04\/Progetto-senza-titolo-20.webp 1008w, https:\/\/121channel.com\/wp-content\/uploads\/2026\/04\/Progetto-senza-titolo-20-295x300.webp 295w, https:\/\/121channel.com\/wp-content\/uploads\/2026\/04\/Progetto-senza-titolo-20-768x781.webp 768w\" sizes=\"(max-width: 1007px) 100vw, 1007px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-293d027d elementor-widget elementor-widget-text-editor\" data-id=\"293d027d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We provide a trusted and user-friendly online shopping experience, bringing practical products into everyday life.<\/p><p class=\"p1\"><strong><span class=\"b3-address-line\" data-was-visible=\"true\">EASY PEASY GROUP LIMITED <\/span><span class=\"b3-address-line\" data-was-visible=\"true\">Rasha Altaher <\/span><span class=\"b3-address-line\" data-was-visible=\"true\">FLAT\/RM A 15\/F GOLDFIELD INDUSTRIAL BUILDING 144-150 TAI LIN PAI ROAD <\/span><span class=\"b3-address-line\" data-was-visible=\"true\">Kwai Chung <\/span><span class=\"b3-address-line\" data-was-visible=\"true\">Hong Kong<\/span><\/strong><\/p><p>2026 &#8211; info@121channel.com<strong><br \/><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f0956fc e-con-full e-flex e-con e-child\" data-id=\"3f0956fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42805ce2 elementor-widget elementor-widget-heading\" data-id=\"42805ce2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ff48a19 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6ff48a19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/121channel.com\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home Page<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/121channel.com\/index.php\/privacy-policy-2\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Privacy Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/121channel.com\/index.php\/cookie-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cookie Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/121channel.com\/index.php\/terms-and-conditions\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Terms &amp; Condition<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/121channel.com\/index.php\/contact-us\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact Us<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8b13b3 e-con-full e-flex e-con e-child\" data-id=\"f8b13b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-475d722f elementor-widget elementor-widget-heading\" data-id=\"475d722f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Documentation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-491ee138 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"491ee138\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/121channel.com\/index.php\/shipping-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Shipping Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/121channel.com\/index.php\/refund-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Refund Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/121channel.com\/index.php\/about-us\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">About Us<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Shipping Policy Effective Date: APR 22, 2026 Website: www.121channel.com Company: EASY PEASY GROUP LIMITED Rasha Altaher FLAT\/RM A 15\/F GOLDFIELD INDUSTRIAL BUILDING 144-150 TAI LIN PAI ROAD Kwai Chung, Hong Kong Contact: info@121channel.com 1. Shipping Coverage We ship our products across Spain and all EU countries. Orders can be delivered to a location [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/121channel.com\/index.php\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/121channel.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/121channel.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/121channel.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/121channel.com\/index.php\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":4,"href":"https:\/\/121channel.com\/index.php\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":145,"href":"https:\/\/121channel.com\/index.php\/wp-json\/wp\/v2\/pages\/16\/revisions\/145"}],"wp:attachment":[{"href":"https:\/\/121channel.com\/index.php\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}